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Understanding your subscription

Monthly vs annual plans, what's included, renewal reminders, and the grace period explained.

4 minute read Updated May 2026 5 steps

If you bought the Smart vCard keychain, your service runs on a subscription. The Social Media and Custom Logo keychains don't need one — they're one-time purchases. Here's exactly how the Smart vCard subscription works.

MONTHLY Pay each month 5,000 CFA / month ✓ Flexible — switch anytime ✓ All features included ✓ Pay by card or mobile money SAVE 50% ANNUAL Pay once a year 30,000 CFA / year ✓ Save 30,000 CFA vs monthly ✓ One annual charge — set and forget ✓ All features included
1

Two billing options: monthly or annual

You choose at checkout:

  • Monthly: 5,000 CFA per month — pay flexibly, full features.
  • Annual: 30,000 CFA per year — save 50% (equivalent to 2,500 CFA/month).

Both unlock the same features — only the billing cycle differs. You can switch between them later from your dashboard (more on that in Step 5).

EVERY SUBSCRIPTION INCLUDES ✓ Hosted vCard page at nfchub.digital/card/yourname ✓ Unlimited lead capture with email + push notifications ✓ Real-time analytics — views, taps, device + location ✓ 4 design themes (Default, Minimal, Modern, Professional) ✓ Custom colors and fonts ✓ iOS mobile app (Android coming soon) ✓ Email and WhatsApp customer support ✓ Free updates as new features launch
2

What's included in every plan

Every Smart vCard subscription unlocks everything — no tiered features, no upsells. You get the hosted vCard, unlimited lead capture, real-time analytics, 4 design themes with custom colors, the mobile app, push notifications, custom URL, and email + WhatsApp support.

15 days First reminder 7 days Reminder #2 3 days Reminder #3 1 day Final reminder YOUR RENEWAL REMINDERS Click the button in any email to renew · Pay by card or mobile money
3

How renewals work — and what to know

NFCHub does not auto-renew. You stay in control: each renewal is a one-click manual payment. Here's the schedule:

  • We email you reminders at 15 days, 7 days, 3 days, and 1 day before your subscription expires.
  • Each email has a button to renew with one click.
  • You pay using your preferred method — card or mobile money (Orange Money, MTN Mobile Money, Moov Money).
ℹ️ Why no auto-renewal?We want you to renew when you want to — not have a surprise charge appear on your statement. Manual renewal puts you in control.
! Expiry date vCard goes offline 15-DAY GRACE ✕ Day 16: Suspended Email support to restore ✓ Data preserved Not deleted WHAT HAPPENS IF YOU DON'T RENEW After suspension, contact us at support@nfchub.digital to reactivate — your profile, leads, and analytics are kept safe
4

What if you don't renew — grace period and beyond

Miss your renewal date? You enter a 15-day grace period. Here's exactly what happens, and when:

  • Days 1-15 after expiry (grace period): your vCard goes offline. Anyone tapping your keychain sees a "subscription expired" message instead of your card. You can still log in to your dashboard. You get more reminder emails. Renew anytime in this window to restore everything instantly.
  • After day 15: your account is suspended. You can no longer log in. Your data is preserved — not deleted.
  • To reactivate after suspension: email support@nfchub.digital. We'll help you restore access and process your renewal.
⚠️ Your keychain itself never stops workingThe NFC chip is yours forever — only the hosted vCard pauses. Pay your renewal and the vCard comes back live in seconds.
ℹ️ Data preservationYour profile, leads, and analytics are kept safe even during suspension. Reactivating restores everything exactly as it was.
💳 Billing & Subscription ⟳ Switch Plans Switch to Annual and save 50% Annual Plan: 30,000 CFA 💰 Save 50% with annual billing! 🔄 Switch to Annual & Pay
5

Switching between monthly and annual

Change your mind on the billing cycle? You can switch between Monthly and Annual within 7 days of your renewal date. Here's how:

  1. Sign in at nfchub.digital/dashboard.
  2. Open the Billing section.
  3. Find the "Switch Plans" card (it activates within 7 days of renewal).
  4. Click "Switch to [Annual / Monthly] & Pay".
  5. Pay the new plan amount — your subscription resets and the new billing cycle starts from today.
ℹ️ The switch happens at paymentYou pay the full new-plan amount (5,000 CFA for monthly or 30,000 CFA for annual). Your expiry date resets to 1 month / 1 year from today.

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Pay your renewal using card or mobile money.

Still need help?

We're here every day. WhatsApp is fastest, or send an email.

WhatsApp us support@nfchub.digital